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FAQs

This section includes some frequent questions and answers received from users:

  • Does the app work with Ventura?
    • Yes it does work! and since first beta versions and if having issues after updating, remember to reboot and take a look to the help file and this faqs for common workarounds.
    • Also, if you are using the pro version and still getting a popup dialog to enter admin credentials, make sure you enable the helper under the new startup & login items configuration added to Ventura. Just enable the helper like the following screenshot.

  • Does the app work with Monterey?
    • Yes, it does! , including latest version. But it’s true that this last version changed a lot of stuff related to kext loading, so please, take a look to the HELP section included with the app, that includes some specific steps to install the use the app on Big Sur if you encounter some issue. It’s unlikely, but can happen.
    • IMPORTANT: From Big Sur is mandatory a reboot after trying to load a kext extension for the first time and after approving it…. so click on “Disable Turbo Boost” manually and, after approving it on security prefs, reboot. More info inside the HELP.
  • Does the app work with Mojave?
  • Turbo Boost won’t disable on macOS Sierra or newer (High Sierra / Mojave).
    • Read “How to install” section here and follow the steps detailed there.
    • The first time the app runs on a machine and if it has macOS High Sierra installed, Apple forces (repeat, just from macOS High Sierra) to manually allow the kernel extension to be used. It’s pretty straightforward: Read more details here.
      • Set manual mode and click on Disable Turbo Boost option.
      • After some seconds, and if turbo boost is not disabled, go to security settings on control panel
      • Click on allow.
      • Click again on disable turbo boost…, done! You’ll never have to do this again…, according Apple documentation ;).
      • Still not working? Well, High Sierra came after Sierra.., so you do need also to read the next entry below (“Translocation feature” introduced on Sierra)… 😐
  • Why fan speed is displayed as N/A?
    • When fans are under 1000 rpm the SMC Api returns “0” as fan speed. In that case, N/A is displayed inside the app. If you own a new Macbook 2018 Pro, remember to update to 2.7.1 (or above) to fix a little issue with fan readings that affect only to those kind of machines.
  • Does the app work on macOS Sierra and/or High Sierra?
    • Yes, the app works fine on macOS Sierra and recently released High Sierra, but since macOS Sierra you need/must/have to to move the app to another folder after uncompressing it and/or from the downloaded .dmg image file. Read more here.
  • I’ve purchased Turbo Boost Switcher Pro. What this window “Enter license key” is for?
    • Check your email and your spam folder for the address you used to purchase the app. You should have one containing information about your purchase with the corresponding serial key. Just copy and paste and enjoy!.
  • I get “Network connection problems” when activating my key.., but my internet seems fine. ?¿:
    • This usually happens if you are trying to activate behind a proxy (companies usually have one), a firewall blocking some kind of connections and/or another app doing so. It can happen also if you enter your license wrong with characters that cause errors on license validation. You can try entering your key manually and using another internet connection if available (like a phone one), from a different user account, stoping firewalls, etc. If that doesn’t work, you can always reach me at rugarciap at gmail.com.
  • I wan’t to install Turbo Boost Switcher Pro on several Macs. How can I make a volume purchase?
    • Purchases and licensed issued when purchasing through the link published are for one Mac and personal use. If you want to make a volume purchase, you can contact me for a discount on the second and other licenses (in the future, this will be automated directly on Gumroad).
  • What does “License key in use” means?
    • As told above and on license terms, pro license keys are issued for personal use and one Mac at a time. This is usually shown when you try to use your key on a different machine than the one you used to register your key. You can get additional licenses with a discount (as detailed above) and/or transfer your key to another Mac at anytime. Just reach me at the email shown in the popup and/or rugarciap at gmail.com.
  • Can you send me an Invoice?
    • Nope, sorry, I don’t sell the app, It’s Gumroad who does it. But…, if you want to make a volume purchase and need an Invoice to show to your IT manager :), just contact me.
  • The app is asking for root password over and over again.
    • Please, read this post about how to disable asking for root password on the free version. You can also get the PRO version that asks for root password only once, when installing.
  • Is Turbo Boost Switcher an overcloking app?
  • I have OSX El Capitán. Is the app compatible?
  • How can i Know if Turbo Boost is enabled or not? 
    • Just follow the instructions detailed here, section “How to know if Turbo Boost is enabled or not” at the end of the post.
  • Can’t find the link to download the free version of Turbo Boost Switcher:
  • I’ve got additional question/s not answered here:
    • You can reach me at rugarciap at gmail.com